國(guó)家開放大學(xué)復(fù)習(xí)資料（六）
Salutationworksasagreetingtothereceiverinaletter.Salutationheremeans______.
Oksignhasdifferentmeaningsindifferentcultures.
Mostbusinessreportsareinformalreportsthathasoneoftwopurpose.
Redundanciescanaddformalityandmeaningtosentences.
Whenoneisplanningareport,heorshemayneedtocanductprimaryresratchifthefactsarenotavailableinbooks.
Adevelopmentalparagraphendsacommunicationwithasummationorareferencetothemainideastatedinthepoeningparagraph.
Referenceinitialsindicate____keyedaletter.
A/an______lineisusedwhenaletterisnotaddressedpersonalltoanindividual,butrathertoanorganiztion.
Peopleformculturesdifferentfromyourownarelikelytohavedifferentvaluesandtomakedifferent_____thanyouto.
Emotionalstatemeans______-inChinese
Secondaryresearchinvolveslocatedatathatalreadyhasbeengatheredandreported
Somefirmshavetheirownproprietaryemailsystems.
YourdepartmentmanagermaynameapersontofillinforNitaduringherleave.Fillinmeans____here.
Regardlessoftheformatused,informalreportshavethreemainparts.
Ifyouworkregularlywithpeoplefromothercultures,demonstrategoodmannersandsensebylearnabouttheircultures.
Insomecultures,______andsmilingisawayofshowingrespect.
Insomecultures,peopletendtopreferringface-to-facecommunication.
Youliveandworkinadiversesociety,Diversemeans______.
lnadiverseworld,elfectivecommunicationatworkbegins1_______havingaprofessionalamude.Apersonwitha2 _______attitude3_________frommakingjudgmentsaboutothersandkeeps4_______openmind.Rememberthat asanemployee,yourjob5_________nottojudgeotherpeopla6_________doesftmatterwhetheryoulike7_________ dislikethem.Youwerehiredtodoyourjobtothebestofyour8___________.Youmayormaynotagreewith9__________ otherssayordo,butthosedilferencesarenotyourbusiness10____________theyimpactyourabilitytodoyourhomework. A.unlessB.withC.whatD.professionalE.refrainsF.isG.anH.abilityl.itJ.or
_____reportspresentinformation,sotheyincludeverylittleanalysis.
Writersmustcarefully_______thesentencesthatmakeupaparagraph.
Employeespreferopenandfreeclimateto_____and_____climate.
Emailhasseveraladvantages______othertypesofwrittencommunication.
Theword"homogeneous"means______.
Yourabilitytoestablishandbuildrelationships1______everyaspectofyour2______.Whetherinyoursocial, academic,orprofessionallife,thisabilitydeterminesthedepthof3_____relationships4_______friendifamily members,classmates,andcoworkeraGoodrelationships5_______ingoodwill________the6_______reputationthat7______ _individualorabusinesshaswithitscustomeraAnycommunication8_______helpstodevelopa9_______ relationshipsbetweenyou10________yourreceiverbuildsgoodwill. A.yourB.affectsC.lifeD.favorableE.with FiesultG.anH.thatl.andJ.better
Diversitymeansbeing______.
DiverseintheAmericanworkplaceisafact.
Verbalsymbolsarewordsusedinspeakingandwriting.Verbalsymolsmean_____.
Informationalreports,suchasprogressreports,commonusedirectorder.
Onecanresorttosketchingordrawingapicturewhenlanguageisbarriertocommunication.
In_____,alllinesbeginattheleftmargin.
FranceperceivesOksignmeans______.
Whatistheoppositephraseto"closedandauthoritarianclimate"?
Theobjectiveiswhatyouwanttoachievethroughamessage.
Extrovertsmean_______inChinese.
Anotherexternalbarriertocommunicationwithinanorganizationisaclosedandauthoritarianclimate.Aclosedandauthoritarianclimatemeans_______.
Theclosingparagraghcontainsimportantinformationorexplanationsaboutthemainideaofthemessage.
Thesalutation______asagreetingtothereceiver.
Bodylanguagemayincludefacialexpressions,____orposturesthataccompanyaperson'swords.
Formalcommunicationoccursthroughanorganizatiofsestablishedlinesofauthorityandmaybewrillenororal Communicationravelsdown,across,oruplinesofauthority Communicationthattavelsdownthehierarchyfromasuperior(supervisolmanagelorexecutive)tothesubordinatesis downwardcommunicatiotlnstuctionsfromaprojectmanagertoprojectteammemberstraveldownward.Policiesestablished byaboardofdirectorsandcompanyofficersarerelayeddownwardtodepanmentmanagersandthentootheremployeea Communicationamongpeers_peopleofthesamestatus_islateralcommunicatioaAmemofromonedepartmentheadto anotherisanexampleoflateralcommunicatioaLateralcommunicationencouragescooperationbetweendepartmentsand divisionsofanorganizatiot Upwardcommunicationreferstocommunicationfromsubordinatestothoseabovethem.Whenemployeesconveytheir communicatiot 1.Formalconmmunicationcanbemerelywritten. 2.communicationfromamanagertohisorhersubordinatesiscalleddownwardcoomunicaton 3.Anexampleoflateralcommunicationisamemofromonedepartmentheadtohisorhersubordinates. 4.Communicationfromasuperiortohisorhersubordinatesisupwardcommunication. 5.Amanager'ssuggestiontocompanyofficersisupwardcommunication
Oneneedstoissensitivetothereceiver'sattitudes,feelings,oremotionalstate.
Headquartersmean_______inChinese.
Theclosingshouldbe_______andcourteousandleaveafavorableimpressionwithreceiver.
Inmeetings,introvertsareaptexpressideasandappeartobeactive.
Mostpeoplewanttodowhattheircustomers,coworkers,andemployersexpect_____them.
Thetwostylesofreportsareformalandinformal.
答案：
| 稱呼語 |
| 是 |
| 否 |
| 否 |
| 是 |
| 否 |
| who |
| attrntion. |
| assumptions |
| 情緒狀態(tài) |
| 否 |
| 是 |
| replace |
| opening,body,closing |
| 否 |
| nodding |
| 否 |
| 多元性的 |
| 1.with2.professional3.refrains4.an5.is6.it7.or8.ability9.what10.unless |
| Informational |
| choose |
| closed,authoritarian |
| comparedto |
| similar |
...................詳情咨詢：18604448283 、18644980408 |
| different |
| 否 |
| 語言符號(hào) |
| 否 |
| 是 |
| blockformat |
| worthless |
| openandblockedclimate |
| 是 |
| 外向者 |
| 封閉和專制的氛圍 |
| 否 |
| serves |
| gestures |
| 1.否2.是3.否4.否5.是 |
| 否 |
| 總部 |
| friendly |
| 否 |
| of |
| 是 |
| 1.used2.to3.on4.supervisor5.has6.your7.commonly8.memos9.an10.administrative |
| 關(guān)鍵 |
| 否 |
| 反饋 |
| written |
| 否 |
| You-oriented |
| 是 |
| 無歧視的 |
| 是 |
| 是 |
| 否 |
| Focusing |
| 是 |
| nor |
| reading |
| subjectline |
| 是 |
| 下屬 |
| 1.acharitysupportedmainlybythepublic 2.afterLordLothian'sdonation 3.includesnaturallyandhistoricallyvaluablesites. 4.touristscometoBritaininlargenumbers 5.informthereadersabouttheNationalTrust |
| 否 |
| 是 |
| cripplingdefect,disease. |
| shows |
| establishedlinesofauthority |
| C．bothparentsandchildrensufferfromlackofleisuretime B.partiallytrue B．heislefttoplaywithhispeersinhisownway A．a(chǎn)reengagedinmoreandmorestructuredactivities D．mostparentsbelievereadingtobebeneficial(有益處的)tochildren |
| 否 |
| brief |
| information |
| 否 |
| 是 |
| primaryreseach |
| informal |
| Increasingly |
| 否 |
| nonverbally |
| 否 |
| 是 |
| areuesd |
| 渠道 |
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